24/7 AI front desk for trade services

Never miss a customer again.

CRS helps HVAC, plumbing, and small contractor teams answer, qualify, route, and book every opportunity—then understand what happened after the call.

Built for owner-operated teams in East Texas and beyond.

CRS call desk

Live call workflow

Active

Incoming lead

No-cool HVAC call

00:18
QUALIFIED75704

Next action

Confirm routine visit

Send owner summary

What CRS captures

Customer & callbackService needUrgencyAddress & availability

Outcome

Captured

Less leakage. More control.

A front desk that keeps your operation moving.

Built around the moments that matter most to an owner-operated service business: the first response, the right handoff, and proof you can act on.

01

Answer in seconds

Give every caller a clear first response while your team is on a job, on the road, or off the clock.

02

Qualify the right details

Capture the customer, service need, urgency, location, and context your office needs to make the next move.

03

Route emergencies. Book routine work.

Follow your written escalation rules for urgent calls and your approved process for standard appointments.

04

Send the owner a clear summary

See what came in, what happened next, and which opportunities need your attention without chasing messages.

Trade-service focus

Designed for teams that cannot afford to miss the phone.

HVAC companies, plumbers, and small contractors face the same pressure: a ringing phone is often a job that needs an answer now.

01

HVAC

No-cool calls, tune-ups, installs, and after-hours service requests.

02

Plumbing

Leaks, water-heater issues, drain calls, and appointment requests.

03

Small contractors

A reliable first response while you are working in the field.

The CRS operating loop

Capture the call. Convert the opportunity. Keep improving.

01

Capture

Every customer gets a response.

CRS is designed to catch inbound calls and messages before they become another missed opportunity.

02

Convert

Turn intent into the next best action.

A tailored conversation gathers the job details, screens the urgency, and follows your approved booking or transfer rules.

03

Prove

Make results easy to see.

Captured-call records, booked-job reporting, and owner summaries make it easier to understand the value of the front desk.

04

Retain

Improve the operating playbook.

Refine prompts, routing, and service boundaries as your crew, coverage area, and call patterns change.

05

Refer

Build a service worth recommending.

Dependable first responses help protect the experience customers remember—and tell their neighbors about.

Recommended launch structure

Pricing that starts with your workflow.

Each plan is a starting point for a scoped service. Setup fee, usage allowance, and overage terms are subject to final offer configuration.

Starter

$299/mo

For a focused after-hours or overflow call workflow.

  • One core call workflow
  • Lead and job-detail capture
  • Owner summaries
  • Defined monthly usage allowance
Talk through this plan
Recommended

Growth

$599/mo

For shops ready to qualify, route, and book more calls.

  • Everything in Starter
  • Routine appointment booking
  • Emergency-routing rules
  • Booked-job reporting
  • Ongoing script optimization
Talk through this plan

Pro

$999/mo

For higher-volume teams with more complex operations.

  • Everything in Growth
  • Expanded call workflows
  • Advanced routing scenarios
  • Deeper outcome reporting
  • Priority optimization reviews
Talk through this plan

Illustrative launch pricing only. No online checkout or service activation is available from this page.

Let's map the calls you are missing

Bring your busiest call scenario. We'll walk through the response.

Start with a no-pressure consultation.

We'll discuss your coverage hours, common call types, emergency rules, booking workflow, and what a useful owner summary should include.

Request a consultation

Service availability and final configuration confirmed before launch.

Before you launch

A few good questions.

    Call Response Solutions | 24/7 AI Front Desk for Trade Services